Stacks using SCIM user provisioning are currently unable to log into Grafana
Jul 23, 10:13 UTCJul 23, 15:37 UTC
Duration
5h 24m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
66 incidents
Affected
AWS Australia - prod-ap-southeast-2AWS Brazil - prod-sa-east-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS India - prod-ap-south-1AWS Japan - prod-ap-northeast-0AWS UAE - prod-me-central-1AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US East - prod-us-east-0AWS US East - prod-us-east-2AWS US West - prod-us-west-0AWS Australia - prod-au-southeast-1
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 23, 15:37 UTC
This incident has been resolved.
- Identified · Jul 23, 13:23 UTC
We have applied a fix and are currently awaiting feedback from affected customers.
- Identified · Jul 23, 11:26 UTC
The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.
- Investigating · Jul 23, 10:13 UTC
We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.
More from Grafana Labs
Full historySynthetic Monitoring , Jakarta Public Probe Degradationlasted 0mGitHub returning 403 for all Git Sync repositorieslasted 1h 58mOctober usage report visualization issuelasted 3d 3hIncreased query latency for Logs in GCP US Central (prod-us-central-0)lasted 1h 31mElevated Request Errors for Grafana Across Multiple Regionslasted 1h 1mGrafana Cloud: k6 timeoutslasted 0m