Upgrade from Free → Pro failing for users
Jan 26, 20:53 UTCJan 27, 00:13 UTC
Duration
3h 20m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
74 incidents
Affected
Not listed by the vendor.
Final update
Engineering has released a fix and as of 00:13 UTC, customers should no longer experience issues upgrading from Free to Pro subscriptions. At this time, we are considering this issue resolved. No further updates.
Timeline
- Resolved · Jan 27, 00:13 UTC
Engineering has released a fix and as of 00:13 UTC, customers should no longer experience issues upgrading from Free to Pro subscriptions. At this time, we are considering this issue resolved. No further updates.
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Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.