IRM Performance Degradation in EU Region

Final update

The issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.

1. Resolved · Jul 30, 00:39 UTC
   The issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.
2. Identified · Jul 29, 23:07 UTC
   We have identified the underlying issue affecting Grafana IRM in our EU region and are actively working to restore normal service. Users may continue to experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications while mitigation efforts are underway. Our engineering team is working to restore full functionality as quickly as possible. We will provide another update as more information becomes available.
3. Investigating · Jul 29, 21:46 UTC
   We are currently investigating an issue affecting Grafana IRM in our EU region. Users may experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications. Our engineering team is actively investigating the issue and working to restore normal service. We will provide another update as more information becomes available.