Incidentsby GlyphNetwork Degredation in prod-us-central-0
Jul 10, 21:31 UTCJul 10, 21:31 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
66 incidents
Affected
Not listed by the vendor.
Final update
From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored. Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.
Timeline
- Resolved · Jul 10, 21:31 UTC
From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored. Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.
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