Incidentsby IbisIssues with Private Data Source Connect (PDC) in AWS US East (OH)
Oct 12, 09:58 UTCOct 9, 08:30 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Grafana Labs, 90 days
66 incidents
Affected
Not listed by the vendor.
Final update
Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.
Timeline
- Resolved · Oct 9, 08:30 UTC
Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.
More from Grafana Labs
Full historyElevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0lasted 0mElevated Errors Ingesting Metrics in AWS US East (VA)lasted 6h 57mDegraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Centrallasted 11h 33mGrafana Cloud k6 – Brief metrics unavailabilitylasted 0mIRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbersstill openDegraded data source querieslasted 14m