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Grindr LLC · Apps and SaaSOct 16, 2024, 15:28 UTC 2 years ago

Apple Store Issue

MajorNot disclosedUpdated 2h ago
Oct 16, 15:28 UTCOct 16, 16:10 UTC
Duration
42m
Impact
Major
Root cause
Not disclosed
Grindr LLC, 90 days
1 incidents
Affected
SubscriptionsiOS App
Status page

Final update

We believe that this has been resolved but will continue to monitor.

Timeline

  1. Resolved · Oct 16, 16:10 UTC
    We believe that this has been resolved but will continue to monitor.
  2. Monitoring · Oct 16, 16:00 UTC
    We are seeing restored functionality from Apple's API and fewer issues with purchases. We are continuing to monitor.
  3. Identified · Oct 16, 15:44 UTC
    We are continuing to monitor the issue. Apple has updated their status page to indicate that their system is having widespread issues with the App Store (https://www.apple.com/support/systemstatus/)
  4. Investigating · Oct 16, 15:28 UTC
    We have detected an issue with Apple's API that verifies purchases. Attempting to purchase a subscription or in-app consumables such as Boost, Roam, etc. will show as successful from the iOS checkout flow, but may show an error in the Grindr application. We are investigating remediation steps.

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