Grindr profile grid outage
Jan 29, 16:27 UTCJan 29, 17:47 UTC
Duration
1h 20m
Impact
Critical
Root cause
Not disclosed
Grindr LLC, 90 days
1 incidents
Affected
The GridChatiOS AppAndroid App
Final update
We鈥檙e back 馃挍 Messaging is sending normally again, and Media, Grid, and all other features are back up and running. Thanks for hanging in there with us , we really appreciate your patience. You鈥檙e good to get back to connecting.
Timeline
- Resolved 路 Jan 29, 17:47 UTC
We鈥檙e back 馃挍 Messaging is sending normally again, and Media, Grid, and all other features are back up and running. Thanks for hanging in there with us , we really appreciate your patience. You鈥檙e good to get back to connecting.
- Monitoring 路 Jan 29, 17:33 UTC
Recovery is in progress and things are moving in the right direction. We know it鈥檚 been annoying (okay, very annoying), but our team is fully on it and pushing hard to get everything back to normal. Thanks for hanging in there , we鈥檒l have you back chatting, and connecting soon.
- Identified 路 Jan 29, 17:25 UTC
We know this has been frustrating, and we really appreciate your patience. We鈥檙e making big progress. Our team is actively working through the fix and we鈥檙e getting closer to bringing everything back online. At this time, some users may still have trouble with chats, media, and the grid. Thanks for sticking with us , we鈥檒l keep you posted as we continue to restore service.
- Identified 路 Jan 29, 17:06 UTC
Users may be having trouble sending messages or seeing updates in their inbox or grid. We know how frustrating that is, and we鈥檙e sorry for the disruption. Our entire engineering team is on it and working to get everything back up and running as quickly as possible.
- Identified 路 Jan 29, 16:48 UTC
Users may be experiencing issues with Chats, Media, and Grid, which can prevent core app features from working properly. Our team is actively working to restore full functionality as quickly as possible. Thank you for your patience.
- Identified 路 Jan 29, 16:32 UTC
We鈥檝e identified the issue affecting some features and our team is actively working on a fix. Thanks for your patience , we鈥檒l provide another update as soon as everything is fully resolved.
- Investigating 路 Jan 29, 16:27 UTC
Grindr profile grid is currently experiencing issues, with observed impact to Media and Chats services.The team is actively investigating the cause and assessing the scope of impact. Further updates will be shared as we learn more.