Incidentsby GlyphNetwork Infrastructure Trouble
Aug 31, 19:29 UTCAug 31, 20:42 UTC
Duration
1h 13m
Impact
Major
Root cause
Not disclosed
Hopper, 90 days
0 incidents
Affected
No components were affected by this update.
Final update
A core network component failed which caused cascading failures. Service is now fully restored. Thank you for your patience.
Timeline
- Resolved · Aug 31, 20:42 UTC
A core network component failed which caused cascading failures. Service is now fully restored. Thank you for your patience.
- Investigating · Aug 31, 19:29 UTC
We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.