Incidentsby GlyphNetwork Infrastructure Trouble
Oct 19, 20:33 UTCOct 20, 03:30 UTC
Duration
6h 57m
Impact
Critical
Root cause
Not disclosed
Hopper, 90 days
0 incidents
Affected
No components were affected by this update.
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 20, 03:30 UTC
This incident has been resolved.
- Monitoring · Oct 19, 22:23 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 19, 20:33 UTC
We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.