Hopper · Apps and SaaSAug 30, 2020, 12:49 UTC

Network Infrastructure Trouble

CriticalNot disclosedUpdated 2h ago

Aug 30, 12:49 UTCAug 30, 15:34 UTC

Duration

2h 46m

Impact

Critical

Root cause

Not disclosed

Hopper, 90 days

0 incidents

Affected

Web ServicesMobile App Services

Final update

This incident has been resolved.

Resolved · Aug 30, 15:34 UTC
This incident has been resolved.
Monitoring · Aug 30, 14:31 UTC
A fix has been implemented and we are monitoring the results.
Investigating · Aug 30, 12:49 UTC
We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.