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Hopper · Apps and SaaSFeb 18, 2016, 19:14 UTC 10 years ago

Mobile App Server Trouble

MajorNot disclosedUpdated 2h ago
Feb 18, 19:14 UTCFeb 18, 19:46 UTC
Duration
32m
Impact
Major
Root cause
Not disclosed
Hopper, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Feb 18, 19:46 UTC
    This incident has been resolved.
  2. Investigating · Feb 18, 19:21 UTC
    We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.
  3. Investigating · Feb 18, 19:14 UTC
    Hopper's mobile app servers are over capacity. This is causing errors for some app requests. We are currently looking into the issue and hope to have it resolved very soon.

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