Mobile App Server Trouble
Oct 18, 00:21 UTCOct 18, 02:51 UTC
Duration
2h 30m
Impact
Major
Root cause
Not disclosed
Hopper, 90 days
0 incidents
Affected
No components were affected by this update.
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 18, 02:51 UTC
This incident has been resolved.
- Monitoring · Oct 18, 02:25 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Oct 18, 00:21 UTC
Hopper's third-party airline reservation system provider is currently experiencing a major outage. As a result, Hopper is unable to access airline pricing and availability data. The provider is investigating the issue and we expect to be back online soon. Thank you for hanging in!