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Hopper · Apps and SaaSOct 18, 2016, 00:21 UTC 10 years ago

Mobile App Server Trouble

MajorNot disclosedUpdated 2h ago
Oct 18, 00:21 UTCOct 18, 02:51 UTC
Duration
2h 30m
Impact
Major
Root cause
Not disclosed
Hopper, 90 days
0 incidents
Affected
No components were affected by this update.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 18, 02:51 UTC
    This incident has been resolved.
  2. Monitoring · Oct 18, 02:25 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Oct 18, 00:21 UTC
    Hopper's third-party airline reservation system provider is currently experiencing a major outage. As a result, Hopper is unable to access airline pricing and availability data. The provider is investigating the issue and we expect to be back online soon. Thank you for hanging in!

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