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24 down now · 242 this week

Hopper · Apps and SaaSApr 29, 2019, 17:27 UTC 7 years ago

Shopping for Airfare is currently down.

CriticalNot disclosedUpdated 2h ago
Apr 29, 17:27 UTCApr 29, 19:40 UTC
Duration
2h 13m
Impact
Critical
Root cause
Not disclosed
Hopper, 90 days
0 incidents
Affected
Mobile App Services
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Apr 29, 19:40 UTC
    This incident has been resolved.
  2. Monitoring · Apr 29, 18:41 UTC
    Vendor is back online. We're re-enabling them, and keeping an eye on the error rate.
  3. Investigating · Apr 29, 17:55 UTC
    We're currently mitigating that vendor from impacting Hopper and have cut to other parties.
  4. Investigating · Apr 29, 17:27 UTC
    Shopping for airfare is down, due to a vendor issue. We're investigating when the service will be back up.

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