Incidentsby GlyphSome HubSpot tools may be unavailable for some users
Jul 23, 16:42 UTCJul 23, 17:26 UTC
Duration
44m
Impact
Informational
Root cause
Not disclosed
HubSpot, 90 days
12 incidents
Affected
Not listed by the vendor.
Final update
Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · Jul 23, 17:26 UTC
Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Investigating · Jul 23, 16:42 UTC
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
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