Incidentsby GlyphSome HubSpot tools may be unavailable for some users
Sep 23, 15:05 UTCSep 23, 15:17 UTC
Duration
13m
Impact
Informational
Root cause
Not disclosed
HubSpot, 90 days
12 incidents
Affected
Not listed by the vendor.
Final update
Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · Sep 23, 15:17 UTC
Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Investigating · Sep 23, 15:05 UTC
From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers
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