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HubSpot · Apps and SaaSDec 5, 2025, 09:09 UTC 11 months ago

HubSpot is currently unavailable for all customers.

InformationalNot disclosedUpdated 47d ago
Dec 5, 09:09 UTCDec 5, 09:33 UTC
Duration
24m
Impact
Informational
Root cause
Not disclosed
HubSpot, 90 days
12 incidents
Affected
CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsHubSpot APIsIntegrationsMobileDeveloper Tools
Status page

Final update

Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Timeline

  1. Resolved · Dec 5, 09:33 UTC
    Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
  2. Monitoring · Dec 5, 09:20 UTC
    Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
  3. Investigating · Dec 5, 09:09 UTC
    HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

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