HubSpot is currently unavailable for all customers.
Dec 5, 09:09 UTCDec 5, 09:33 UTC
Duration
24m
Impact
Informational
Root cause
Not disclosed
HubSpot, 90 days
12 incidents
Affected
CRMMarketing ToolsWebsiteSales ToolsService ToolsChat & AutomationReportsHubSpot APIsIntegrationsMobileDeveloper Tools
Final update
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · Dec 5, 09:33 UTC
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Monitoring · Dec 5, 09:20 UTC
Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
- Investigating · Dec 5, 09:09 UTC
HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
More from HubSpot
Full historyHubSpot is experiencing issueslasted 22mSome HubSpot tools may be unavailable for some userslasted 2h 47mUpdate on PHP security vulnerabilitylasted 1h 53mMarketing email statistics are delayedlasted 1h 35mHubSpot is experiencing issueslasted 1h 53mThe Salesforce integration is unavailable for some customerslasted 7h 18m