Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue.
Oct 1, 07:46 UTCOct 1, 14:07 UTC
Duration
6h 21m
Impact
Informational
Root cause
Not disclosed
HubSpot, 90 days
12 incidents
Affected
Not listed by the vendor.
Final update
Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. The issue is now fully resolved.
Timeline
- Resolved · Oct 1, 14:07 UTC
Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. The issue is now fully resolved.
More from HubSpot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2414:08 UTC | The Salesforce integration is unavailable for some customers | none | 7h 18m |
| Sep 2315:05 UTC | Some HubSpot tools may be unavailable for some users | none | 13m |
| Sep 816:21 UTC | Some HubSpot tools may be unavailable for some users | none | 59m |
| Sep 408:24 UTC | HubSpot is experiencing issues in the EU | none | 1h 20m |
| Aug 2109:57 UTC | Some Workflow actions may currently be delayed. | none | 2h 30m |
| Aug 1319:56 UTC | HubSpot is experiencing issues | none | 2h 14m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.