Some HubSpot tools may be unavailable for some users
Final update
Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · Sep 8, 17:20 UTC
Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Monitoring · Sep 8, 16:33 UTC
We've addressed the issue that caused our CRM to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure all tools recover properly.
- Investigating · Sep 8, 16:21 UTC
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
More from HubSpot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2414:08 UTC | The Salesforce integration is unavailable for some customers | none | 7h 18m |
| Sep 2315:05 UTC | Some HubSpot tools may be unavailable for some users | none | 13m |
| Sep 408:24 UTC | HubSpot is experiencing issues in the EU | none | 1h 20m |
| Aug 2109:57 UTC | Some Workflow actions may currently be delayed. | none | 2h 30m |
| Aug 1319:56 UTC | HubSpot is experiencing issues | none | 2h 14m |
| Aug 1119:31 UTC | Some HubSpot tools may be unavailable for some users | none | 14m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.