Some HubSpot tools may be unavailable for some users

Final update

Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. Resolved · Sep 8, 17:20 UTC
   Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
2. Monitoring · Sep 8, 16:33 UTC
   We've addressed the issue that caused our CRM to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure all tools recover properly.
3. Investigating · Sep 8, 16:21 UTC
   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.