Incidentsby GlyphAutomated Phone Notification Outage
May 2, 21:22 UTCMay 3, 01:38 UTC
Duration
4h 16m
Impact
Minor
Root cause
Not disclosed
Huntress, 90 days
10 incidents
Affected
Management Portal (huntress.io)Incident Reports
Final update
This incident has been resolved.
Timeline
- Resolved · May 3, 01:38 UTC
This incident has been resolved.
- Identified · May 2, 23:20 UTC
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
- Identified · May 2, 21:36 UTC
We are continuing to work on a fix for this issue.
- Identified · May 2, 21:22 UTC
The issue has been identified and a fix is being implemented.