Incidentsby GlyphPortal Web Errors and Agent Communication Delays
May 8, 00:49 UTCMay 8, 02:27 UTC
Duration
1h 37m
Impact
Major
Root cause
Not disclosed
Huntress, 90 days
10 incidents
Affected
Management Portal (huntress.io)Huntress Web (huntress.com)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Final update
We have shifted resources off of the affected AWS zone and are not seeing any further issues.
Timeline
- Resolved · May 8, 02:27 UTC
We have shifted resources off of the affected AWS zone and are not seeing any further issues.
- Monitoring · May 8, 02:10 UTC
We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.
- Identified · May 8, 02:09 UTC
The issue has been identified and a fix is being implemented.
- Investigating · May 8, 01:24 UTC
Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.
- Investigating · May 8, 00:49 UTC
We are currently investigating this issue.