Incidentsby GlyphLive support chat is degraded
Jan 29, 14:44 UTCJan 29, 17:13 UTC
Duration
2h 29m
Impact
Minor
Root cause
Not disclosed
Huntress, 90 days
10 incidents
Affected
Management Portal (huntress.io)
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 29, 17:13 UTC
This incident has been resolved.
- Identified · Jan 29, 14:54 UTC
As a temporary mitigation, users attempting to initiate a live chat can press the "tab" key multiple times to access the submit button.
- Identified · Jan 29, 14:44 UTC
An issue has been identified with an upstream provider that is preventing the submit button from rendering. Staff are actively escalating to the vendor.