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Imgur · Apps and SaaSAug 13, 2020, 02:51 UTC 6 years ago

Partial DNS Outage

MajorNot disclosedUpdated 16m ago
Aug 13, 02:51 UTCAug 13, 05:10 UTC
Duration
2h 19m
Impact
Major
Root cause
Not disclosed
Imgur, 90 days
0 incidents
Affected
Desktop SiteDNSWWW
Status page

Final update

We believe this issue to be largely resolved now. Some DNS providers may still have an errant record cached, but those should self-heal as their caches expire.

Timeline

  1. Resolved · Aug 13, 05:10 UTC
    We believe this issue to be largely resolved now. Some DNS providers may still have an errant record cached, but those should self-heal as their caches expire.
  2. Monitoring · Aug 13, 05:04 UTC
    The issue has been identified and with an assist from our DNS provider fixes are being applied. Major public DNS providers are now resolving the site correctly. We continue to monitor the issue resolution in progress.
  3. Investigating · Aug 13, 04:30 UTC
    We continue to investigate and monitor the issue in cooperation with our DNS provider.
  4. Investigating · Aug 13, 03:49 UTC
    We are continuing to investigate an outage impacting some DNS providers and users.
  5. Investigating · Aug 13, 02:54 UTC
    We are continuing to investigate this issue.
  6. Investigating · Aug 13, 02:51 UTC
    We are aware of an outage impacting our front end services for some users. We are investigating, and will update as soon as possible.

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