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Imgur · Apps and SaaSDec 15, 2021, 16:00 UTC 4 years ago

"Most Viral" is not populating

CriticalNot disclosedUpdated 16m ago
Dec 15, 16:00 UTCDec 17, 00:24 UTC
Duration
32h 24m
Impact
Critical
Root cause
Not disclosed
Imgur, 90 days
0 incidents
Affected
Android AppMobile Apps - AndroidWWWUploadMobile WebMobile Apps - iOS
Status page

Final update

Our latest Android app version 5.7.2 is live in the Play Store featuring a fix to this. Please update!

Timeline

  1. Resolved · Dec 17, 00:24 UTC
    Our latest Android app version 5.7.2 is live in the Play Store featuring a fix to this. Please update!
  2. Monitoring · Dec 16, 05:33 UTC
    An update to the Android app which resolves this has been submitted to the Play Store (v5.7.2). We hope for it to be available to everyone soon and appreciate your patience as we've worked on this.
  3. Identified · Dec 16, 00:59 UTC
    We continue to investigate reports of content not loading within the "Most Viral" sort on Android devices.
  4. Identified · Dec 16, 00:35 UTC
    We continue to investigate issues loading content on Android, as well as monitor a fix to recently seen site-wise loading issues
  5. Identified · Dec 15, 23:12 UTC
    We are continuing to work on a fix for this issue.
  6. Identified · Dec 15, 21:22 UTC
    The issue has been identified and a fix is being implemented.
  7. Investigating · Dec 15, 19:40 UTC
    We appear to be out of the woods across most platforms! However, issues loading most viral continue and are still being investigated.
  8. Investigating · Dec 15, 18:54 UTC
    We are unfortunately now seeing a site-wide outage affecting all platforms. The team is working hard to locate and squash the bug to blame!
  9. Investigating · Dec 15, 16:00 UTC
    We are investigating reports of content not loading within the "Most Viral" sort on Android devices.

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