Incidentsby GlyphElevated Streaming Errors in Europe
May 4, 10:14 UTCMay 4, 16:23 UTC
Duration
6h 8m
Impact
Minor
Root cause
Not disclosed
LaunchDarkly, 90 days
9 incidents
Affected
Server-side streaming APIFlag Delivery Network (core functionality) - Server-side streaming API
Final update
This incident has been resolved.
Timeline
- Resolved · May 4, 16:23 UTC
This incident has been resolved.
- Monitoring · May 4, 15:47 UTC
We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.
- Identified · May 4, 14:30 UTC
We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.
- Identified · May 4, 12:51 UTC
We're identified an infrastructure issue causing elevated error rates and are working on a fix.
- Investigating · May 4, 10:14 UTC
We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.
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