High volume of error alerts related to flag delivery network.
Jul 6, 20:30 UTCJul 6, 21:21 UTC
Duration
51m
Impact
Major
Root cause
Not disclosed
LaunchDarkly, 90 days
16 incidents
Affected
Server-side streaming APIAuthenticationWeb app (app.launchdarkly.com)Flag Delivery Network (core functionality) - Server-side streaming APIGlobal (core functionality) - AuthenticationGlobal (core functionality) - Web app (app.launchdarkly.com)Feature management (core functionality) - Feature workflowsFeature management (core functionality) - Flag targeting
Final update
All error rates have normalized.
Timeline
- Resolved · Jul 6, 21:21 UTC
All error rates have normalized.
- Monitoring · Jul 6, 21:09 UTC
We have rolled out a fix and error rates are returning to normal
- Investigating · Jul 6, 20:45 UTC
We are continuing to investigate this issue.
- Investigating · Jul 6, 20:30 UTC
At 13:21 Pacific Time, we experienced a high volume of error alerts affecting users' ability to interact with the LaunchDarkly application including logging in and UI / API responsiveness. We quickly identified the root cause relating to flag delivery. We are expecting errors decreasing now.
More from LaunchDarkly
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 2620:00 UTC | Flag delivery errors in Streaming API | minor | 0m |
| Aug 2412:20 UTC | Email delivery failure affecting sign-up verification and notification emails | minor | 1h 15m |
| Aug 1710:36 UTC | Flag Updates via Polling API delayed | minor | 5h 26m |
| Aug 1414:47 UTC | Flag Updates delayed in US Region | minor | 2h |
| Aug 719:29 UTC | Elevated errors on server-side SDK streaming connections | minor | 46m |
| Jul 3117:44 UTC | Investigating - Known Impact | minor | 5h 10m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.