Verification emails not being sent
Jul 6, 14:33 UTCJul 6, 15:52 UTC
Duration
1h 19m
Impact
Minor
Root cause
Not disclosed
LaunchDarkly, 90 days
16 incidents
Affected
Emails and notificationsAutomations (non-core functionality) - Emails and notifications
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 6, 15:52 UTC
This incident has been resolved.
- Monitoring · Jul 6, 14:45 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 6, 14:33 UTC
Some customers are not receiving account verification emails. Our team is actively working to mitigate this issue.
More from LaunchDarkly
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 2620:00 UTC | Flag delivery errors in Streaming API | minor | 0m |
| Aug 2412:20 UTC | Email delivery failure affecting sign-up verification and notification emails | minor | 1h 15m |
| Aug 1710:36 UTC | Flag Updates via Polling API delayed | minor | 5h 26m |
| Aug 1414:47 UTC | Flag Updates delayed in US Region | minor | 2h |
| Aug 719:29 UTC | Elevated errors on server-side SDK streaming connections | minor | 46m |
| Jul 3117:44 UTC | Investigating - Known Impact | minor | 5h 10m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.