LaunchDarkly · Developer toolsJul 31, 2026, 17:44 UTC

Investigating - Known Impact

MinorNot disclosedUpdated 46d ago

Jul 31, 17:44 UTCJul 31, 22:54 UTC

Duration

5h 10m

Impact

Minor

Root cause

Not disclosed

LaunchDarkly, 90 days

9 incidents

Affected

OpenTelemetry (Logs, Traces, Metrics)Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)

Final update

The issue with Observability Traces has been resolved. Missing trace data has been recovered.

Resolved · Jul 31, 22:54 UTC
The issue with Observability Traces has been resolved. Missing trace data has been recovered.
Monitoring · Jul 31, 21:58 UTC
The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).
Identified · Jul 31, 17:59 UTC
Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected. We have identified the issue and are continuing our work to recover the missing Traces data.
Investigating · Jul 31, 17:44 UTC
All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.