Elevated latencies and delays
Oct 20, 07:25 UTCOct 21, 10:00 UTC
Duration
26h 35m
Impact
Major
Root cause
Not disclosed
LaunchDarkly, 90 days
9 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewalls or proxy servers in order for their services to continue establishing streaming connections from server side SDKs to LaunchDarkly without disruption. Please refer to documentation at https://docs.launchdarkly.com/home/advanced/public-ip-list for more information. Refer to https://app.launchdarkly.com/api/v2/public-ip-list for complete list of public IPs. Customers who switched from streaming to polling mode as a workaround are clear to revert back to streaming mode.
Timeline
- Resolved · Oct 21, 10:00 UTC
This incident has been resolved. One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewalls or proxy servers in order for their services to continue establishing streaming connections from server side SDKs to LaunchDarkly without disruption. Please refer to documentation at https://docs.launchdarkly.com/home/advanced/public-ip-list for more information. Refer to https://app.launchdarkly.com/api/v2/public-ip-list for complete list of public IPs. Customers who switched from streaming to polling mode as a workaround are clear to revert back to streaming mode.
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