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Mailgun · Apps and SaaSAug 31, 2026, 14:47 UTC 2 months ago

Event Log Delays in US Region

MinorNot disclosedUpdated 47d ago
Aug 31, 14:47 UTCAug 31, 22:01 UTC
Duration
7h 14m
Impact
Minor
Root cause
Not disclosed
Mailgun, 90 days
9 incidents
Affected
Events & LogsEmail Services - Events & Logs
Status page

Final update

Event queues have caught up and events are processing normally.

Timeline

  1. Resolved · Aug 31, 22:01 UTC
    Event queues have caught up and events are processing normally.
  2. Identified · Aug 31, 21:28 UTC
    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.
  3. Identified · Aug 31, 20:43 UTC
    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
  4. Identified · Aug 31, 20:13 UTC
    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.
  5. Identified · Aug 31, 19:38 UTC
    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
  6. Identified · Aug 31, 18:59 UTC
    The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.
  7. Identified · Aug 31, 17:56 UTC
    We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.
  8. Identified · Aug 31, 17:05 UTC
    We are continuing to work on a fix for this issue.
  9. Identified · Aug 31, 16:24 UTC
    We are continuing to work on a fix for this issue.
  10. Identified · Aug 31, 15:29 UTC
    We are continuing to work on a fix for this issue.
  11. Identified · Aug 31, 14:47 UTC
    We are currently experiencing delays in event log processing in our US region.

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