Who is down right now

Metaplane · Data and observabilityJul 31, 2024, 01:42 UTC 2 years ago

Delayed monitoring and alerts due to Amazon Web Services outage

MajorNot disclosedUpdated 2h ago
Jul 31, 01:42 UTCJul 31, 04:27 UTC
Duration
2h 44m
Impact
Major
Root cause
Not disclosed
Metaplane, 90 days
0 incidents
Affected
Web applicationSlackEmail alerts
Status page

Final update

The incident has been resolved: all monitors are running and alerts being delivered as expected. No data was lost. We are still investigating ways to prevent and/or mitigate AWS-sourced issues in the future.

Timeline

  1. Resolved · Jul 31, 04:27 UTC
    The incident has been resolved: all monitors are running and alerts being delivered as expected. No data was lost. We are still investigating ways to prevent and/or mitigate AWS-sourced issues in the future.
  2. Monitoring · Jul 31, 03:58 UTC
    We are seeing modeling runs return to normal and alerts being sent as the Amazon Web Services outage resolves. We are continuing to monitor to ensure systems function as expected. Metaplane monitors continued to fetch metadata throughout and no data has been lost.
  3. Investigating · Jul 31, 01:42 UTC
    We're investigating an issue with delayed monitor modeling runs and alerting due to an outage at our hosting provider, Amazon Web Services. We are still fetching metadata and historical data will be modeled once the issue is resolved.

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