Issues with platform latency
Jul 13, 14:37 UTCJul 13, 17:34 UTC
Duration
2h 57m
Impact
Major
Root cause
Not disclosed
monday.com, 90 days
8 incidents
Affected
PlatformDashboardsUS - PlatformUS - DashboardsEU - PlatformEU - DashboardsAUS - PlatformAUS - Dashboards
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 13, 17:34 UTC
This incident has been resolved.
- Monitoring · Jul 13, 17:04 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 13, 14:39 UTC
We are currently experiencing platform latency issues/not loading affecting some services, including Boards, Dashboards, Columns, Docs, Automations, My Work, Templates, AI features, Vibe, formula builder, and Campaigns. Our team is actively investigating the issue and working to restore full service as quickly as possible. We appreciate your patience and understanding.
- Identified · Jul 13, 14:37 UTC
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.