Degraded Performance - Emails

Final update

This incident has been resolved.

1. Resolved · Dec 11, 20:19 UTC
   This incident has been resolved.
2. Monitoring · Dec 9, 16:32 UTC
   We apologize for the recent disruption in our email system, which may have affected the delivery of certain emails or CSV downloads via email. If you were expecting an email but did not receive it, we recommend refreshing and attempting the action again. If you still do not receive the email by the end of the day, please log an issue through our Support Portal (https://nabis.atlassian.net/servicedesk/customer/portal/9) Our team is actively monitoring the situation and working to ensure email performance is fully restored. Thank you for your patience and understanding as we resolve this matter.
3. Investigating · Dec 6, 20:02 UTC
   We are continuing to investigate this issue.
4. Investigating · Dec 6, 20:02 UTC
   We regret to inform you that our platform is currently experiencing issues with email delivery, resulting in degraded performance. We deeply apologize for any inconvenience this may have caused and assure you that our team is actively working to resolve the issue as quickly as possible. Thank you for your patience and understanding.