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Down now20This week248

20 down now · 248 this week

Netlify · Cloud and hostingMay 25, 2026, 15:31 UTC 5 months ago

Support Communication Delivery Issues

MajorNot disclosedUpdated 47d ago
May 25, 15:31 UTCMay 25, 17:32 UTC
Duration
2h 1m
Impact
Major
Root cause
Not disclosed
Netlify, 90 days
20 incidents
Affected
Netlify Helpdesk
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 25, 17:32 UTC
    This incident has been resolved.
  2. Monitoring · May 25, 15:53 UTC
    outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
  3. Identified · May 25, 15:31 UTC
    We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible

More from Netlify

Full history
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MinorNov 2, 00:15 UTC
Delays in build logs appearing in the UIlasted 8h 57m
MajorOct 27, 07:48 UTC
Elevated Build Errors and Agent Runner failureslasted 57m
MinorOct 26, 16:05 UTC
Delays in build logs appearing in the UIlasted 11h 16m
MinorOct 22, 16:19 UTC
Delayed Edge Functions and Functions logslasted 3h 51m
MinorOct 21, 11:46 UTC
Delays in build logs appearing in the UIlasted 22h 26m