Nutanix · Data and observabilityDec 15, 2021, 16:28 UTC

Government Platform Connectivity

MajorNot disclosedUpdated 2h ago

Dec 15, 16:28 UTCDec 15, 16:53 UTC

Duration

25m

Impact

Major

Root cause

Not disclosed

Nutanix, 90 days

0 incidents

Affected

Nutanix Government Cloud - Beam Government (beam.nutanix.us)Nutanix Government Cloud - Frame Government (frame.nutanix.us)

Final update

AWS reports internet connectivity to their US-GOV-WEST-1 region is restored. We see all services stable for the past hour.

Resolved · Dec 15, 16:53 UTC
AWS reports internet connectivity to their US-GOV-WEST-1 region is restored. We see all services stable for the past hour.
Identified · Dec 15, 16:28 UTC
Nutanix Government Cloud services are impacted by an internet connectivity outage in the AWS GovCloud GOV-WEST-1 region. Starting at 10:15am ET we observed increased failures with logins on Frame, Beam, Flow Central, and Clusters in the GovCloud region. We also see issues with session starts and session disconnects for Frame Government users. As of 11:00am ET it appears connectivity is restored and all Nutanix Government Cloud services are back to normal. We will continue to monitor. Please see AWS GovCloud status page for latest updates... https://status.aws.amazon.com/govcloud