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Nutanix · Data and observabilityAug 18, 2017, 13:26 UTC 9 years ago

Team URLs not redirecting to login page

InformationalNot disclosedUpdated 2h ago
Aug 18, 13:26 UTCAug 18, 13:30 UTC
Duration
4m
Impact
Informational
Root cause
Not disclosed
Nutanix, 90 days
0 incidents
Affected
No components were affected by this update.
Status page

Final update

We have deployed an update to resolve the issue. Users can now login via their custom team urls. Note that the alternative urls ("app.fra.me" or "companyname.fra.me/login") can also continue to be used.

Timeline

  1. Resolved · Aug 18, 13:30 UTC
    We have deployed an update to resolve the issue. Users can now login via their custom team urls. Note that the alternative urls ("app.fra.me" or "companyname.fra.me/login") can also continue to be used.
  2. Identified · Aug 18, 13:26 UTC
    Currently, logging into Frame for Business accounts via custom team urls (e.g. "companyname.fra.me") are showing an error message. We have identified the issue and expect it to be resolved shortly. In the meantime, all users can still login via the default Frame login URL: "app.fra.me" or by appending "/login" to their original url (e.g. "companyname.fra.me/login").

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