Frame Cert issue
Mar 11, 16:44 UTCMar 11, 19:59 UTC
Duration
3h 15m
Impact
Major
Root cause
Not disclosed
Nutanix, 90 days
0 incidents
Affected
Frame Core Platform
Final update
We have confirmed that everything is back up and operational.
Timeline
- Resolved · Mar 11, 19:59 UTC
We have confirmed that everything is back up and operational.
- Monitoring · Mar 11, 17:56 UTC
We are seeing DNS propagate to more and more customers. If you have a specific team URL (customerinfo.app.fra.me) it is recommend to use that URL in-place of the app.fra.me URL for the time being. If you are unsure of your Team URL please contact support@fra.me and we will be happy to assist you with this.
- Monitoring · Mar 11, 17:49 UTC
We are continuing to monitor for any further issues.
- Monitoring · Mar 11, 16:58 UTC
We have confirmed app.fra.me was updated successfully and should be back up and running shortly. It will take a little bit for DNS to fully propagate the changes out to everyone.
- Identified · Mar 11, 16:44 UTC
Correction: publisher.fra.me is up and running. app.fra.me will require a few more minutes before the cert will refresh.
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