Unable to Access the Frame Platform
Aug 28, 07:30 UTCAug 28, 07:30 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Nutanix, 90 days
0 incidents
Affected
Frame Platform (console.nutanix.com)
Final update
The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process was completed but a few components of the process were reported as failed. Following the processing of the procedure, customers were unable to access the Frame Platform.
Timeline
- Resolved · Aug 28, 07:30 UTC
The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process was completed but a few components of the process were reported as failed. Following the processing of the procedure, customers were unable to access the Frame Platform.
More from Nutanix
Full historyNutanix MCM Intermittent Availabilitylasted 0mOutagelasted 1h 20mIntermittent issues with logging into the Frame consolelasted 48mIntermittent Issues Accessing Frame Consolelasted 1h 17mUsers are unable to start sessions when using older versions of Frame Enterprise Profile Driverlasted 10h 55mIntermittent issues with Frame serviceslasted 17m