Unable to Access Frame Platform

Final update

Frame Platform appears to be fully functional. If there are any relevant updates we will provide them as they become available.

1. Resolved · Jul 22, 17:10 UTC
   Frame Platform appears to be fully functional. If there are any relevant updates we will provide them as they become available.
2. Monitoring · Jul 22, 16:47 UTC
   It appears that Akamai's Edge DNS Service is recovering. Users should now be able to successfully access Frame. We will continue to monitor the situation and provide relevant updates.
3. Investigating · Jul 22, 16:22 UTC
   This incident appears to be affecting a wide variety of websites beyond Nutanix. It may be related to an issue with Akamai’s Edge DNS service, which is our upstream provider. Please see this site for details: https://edgedns.status.akamai.com/. We will continue to provide updates as information is made available.
4. Investigating · Jul 22, 16:14 UTC
   We are continuing to investigate this issue.
5. Investigating · Jul 22, 16:13 UTC
   Users who are actively in a Frame session do not appear to be affected. But users trying to access Frame and start a new session may experience issues.
6. Investigating · Jul 22, 16:00 UTC
   Access to Frame is currently not available. We are investigating the issue. This appears to be a DNS issue that is affecting several Nutanix sites including console.nutanix.us, my.nutanix.com and portal.nutanix.com.