Unable to Access Clusters Platform
Jul 22, 16:21 UTCJul 22, 17:10 UTC
Duration
49m
Impact
Critical
Root cause
Not disclosed
Nutanix, 90 days
0 incidents
Affected
Nutanix Clusters
Final update
Clusters Platform appears to be fully functional. If there are any relevant updates we will provide them as they become available.
Timeline
- Resolved · Jul 22, 17:10 UTC
Clusters Platform appears to be fully functional. If there are any relevant updates we will provide them as they become available.
- Monitoring · Jul 22, 16:48 UTC
It appears that Akamai's Edge DNS Service is recovering. Users should now be able to successfully access Clusters. We will continue to monitor the situation and provide relevant updates.
- Investigating · Jul 22, 16:21 UTC
This incident appears to be affecting a wide variety of websites beyond Nutanix. It may be related to an issue with Akamai’s Edge DNS service, which is our upstream provider. Please see this site for details: https://edgedns.status.akamai.com/. We will continue to provide updates as information is made available.
- Investigating · Jul 22, 16:14 UTC
We are continuing to investigate this issue.
- Investigating · Jul 22, 16:05 UTC
Access to Clusters is currently not available. We are investigating the issue. This appears to be a DNS issue that is affecting several Nutanix sites including console.nutanix.us, my.nutanix.com and portal.nutanix.com.
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