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Nutanix · Data and observabilitySep 15, 2020, 13:02 UTC 6 years ago

Unable to Log in to console.nutanix.com Using Custom Authentication Providers

MinorNot disclosedUpdated 2h ago
Sep 15, 13:02 UTCSep 15, 15:11 UTC
Duration
2h 9m
Impact
Minor
Root cause
Not disclosed
Nutanix, 90 days
0 incidents
Affected
Xi Frame Platform (frame.nutanix.com)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 15, 15:11 UTC
    This incident has been resolved.
  2. Identified · Sep 15, 15:10 UTC
    We have pushed out a fix for the issue and all users should be able to login to Frame as expected.
  3. Identified · Sep 15, 13:02 UTC
    We are currently experiencing an issue where some users are not able to initiate the login flow with Custom Authentication Providers. Logins initiated by external IdPs are unaffected. We have identified the issue and are working on the resolution.

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