Unable to Log in or Start Sessions

Final update

We have resolved the issue on our Production Platform. Instances on all Platforms should now operate as expected. Some users may need to clear/refresh their browser's cache to be able to access Frame again properly.

1. Resolved · Dec 5, 19:24 UTC
   We have resolved the issue on our Production Platform. Instances on all Platforms should now operate as expected. Some users may need to clear/refresh their browser's cache to be able to access Frame again properly.
2. Identified · Dec 5, 19:06 UTC
   We have resolved the issue on our Publisher Platform. Instances on that Platform should now operate as expected. We are continuing to work on the issue on our main Production System and hope to have it resolved shortly. Please check status.fra.me for more updates.
3. Identified · Dec 5, 18:37 UTC
   We are currently experiencing an issue that might prevent users from accessing their Launchpad or starting a new session. This issue is affecting both our Main Production System and our Publisher System. We have identified the issue and are working to resolve it as soon as possible. Please check back at status.fra.me for updates.