Elevated errors across ChatGPT, Codex, and the API including the Agents API
Sep 29, 17:52 UTCSep 29, 23:14 UTC
Duration
5h 21m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
34 incidents
Affected
Not listed by the vendor.
Final update
The issue causing elevated errors across ChatGPT, Codex, and the API has been resolved, and all affected services have recovered. Thank you for your patience while we worked to restore service. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.
Timeline
- Resolved · Sep 29, 23:14 UTC
The issue causing elevated errors across ChatGPT, Codex, and the API has been resolved, and all affected services have recovered. Thank you for your patience while we worked to restore service. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.
- Monitoring · Sep 29, 22:47 UTC
We have applied the mitigation and are monitoring the recovery.
- Monitoring · Sep 29, 22:03 UTC
We have applied the mitigation and are monitoring the recovery.
- Monitoring · Sep 29, 21:09 UTC
We have applied the mitigation and are monitoring the recovery.
- Monitoring · Sep 29, 19:39 UTC
We have applied the mitigation and are monitoring the recovery.
- Investigating · Sep 29, 19:08 UTC
We’re still investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.
- Investigating · Sep 29, 18:24 UTC
We’re investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.
- Investigating · Sep 29, 17:52 UTC
We’re investigating elevated errors affecting ChatGPT, Codex, and the API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 118:46 UTCyesterday | Issues with login, signup, and ads | major | 53m |
| Sep 3017:05 UTC2 days ago | Elevated latency for some API requests | minor | 3h 30m |
| Sep 3005:47 UTC2 days ago | Elevated error rates for ChatGPT Pro and Plus users | minor | 7h 36m |
| Sep 3002:20 UTC2 days ago | Elevated errors in ChatGPT Space Pages | minor | 45h 24m |
| Sep 2917:49 UTC3 days ago | Support available via email | none | 5h 30m |
| Sep 2522:58 UTC7 days ago | Issues with Codex | critical | 56m |