Elevated error rates for ChatGPT Pro and Plus users
Sep 30, 05:47 UTCSep 30, 13:23 UTC
Duration
7h 36m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
34 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Sep 30, 13:23 UTC
All impacted services have now fully recovered.
- Monitoring · Sep 30, 10:36 UTC
All impacted services are recovered, we are continuing to monitor for any reoccurrence.
- Monitoring · Sep 30, 05:56 UTC
We have applied the mitigation and are monitoring the recovery.
- Identified · Sep 30, 05:47 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 118:46 UTCyesterday | Issues with login, signup, and ads | major | 53m |
| Sep 3017:05 UTC2 days ago | Elevated latency for some API requests | minor | 3h 30m |
| Sep 3002:20 UTC2 days ago | Elevated errors in ChatGPT Space Pages | minor | 45h 24m |
| Sep 2917:52 UTC3 days ago | Elevated errors across ChatGPT, Codex, and the API including the Agents API | minor | 5h 21m |
| Sep 2917:49 UTC3 days ago | Support available via email | none | 5h 30m |
| Sep 2522:58 UTC7 days ago | Issues with Codex | critical | 56m |