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OpenAI · AISep 30, 2026, 17:05 UTC 2 days ago

Elevated latency for some API requests

MinorNot disclosedUpdated 7h ago
Sep 30, 17:05 UTCSep 30, 20:35 UTC
Duration
3h 30m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
34 incidents
Affected
Not listed by the vendor.
Status page

Final update

All impacted services have now fully recovered.

Timeline

  1. Resolved · Sep 30, 20:35 UTC
    All impacted services have now fully recovered.
  2. Monitoring · Sep 30, 18:21 UTC
    We have applied the mitigation and are monitoring the recovery.
  3. Identified · Sep 30, 17:51 UTC
    We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.
  4. Identified · Sep 30, 17:13 UTC
    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
  5. Identified · Sep 30, 17:05 UTC
    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

More from OpenAI

Full history
StartedIncidentDuration
Oct 118:46 UTCyesterdayIssues with login, signup, and ads53m
Sep 3005:47 UTC2 days agoElevated error rates for ChatGPT Pro and Plus users7h 36m
Sep 3002:20 UTC2 days agoElevated errors in ChatGPT Space Pages45h 24m
Sep 2917:52 UTC3 days agoElevated errors across ChatGPT, Codex, and the API including the Agents API5h 21m
Sep 2917:49 UTC3 days agoSupport available via email5h 30m
Sep 2522:58 UTC7 days agoIssues with Codex56m

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