Issues with login, signup, and ads
Oct 1, 18:46 UTCOct 1, 19:39 UTC
Duration
53m
Impact
Major
Root cause
Not disclosed
OpenAI, 90 days
34 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Oct 1, 19:39 UTC
All impacted services have now fully recovered.
- Monitoring · Oct 1, 19:26 UTC
We have applied the mitigation and are monitoring the recovery.
- Identified · Oct 1, 19:17 UTC
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
- Investigating · Oct 1, 19:06 UTC
We are investigating issues affecting login, signup, and ads
- Investigating · Oct 1, 18:46 UTC
We are investigating an issue affecting login and signup. We will share further updates as we learn more.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 3017:05 UTC2 days ago | Elevated latency for some API requests | minor | 3h 30m |
| Sep 3005:47 UTC2 days ago | Elevated error rates for ChatGPT Pro and Plus users | minor | 7h 36m |
| Sep 3002:20 UTC2 days ago | Elevated errors in ChatGPT Space Pages | minor | 45h 24m |
| Sep 2917:52 UTC3 days ago | Elevated errors across ChatGPT, Codex, and the API including the Agents API | minor | 5h 21m |
| Sep 2917:49 UTC3 days ago | Support available via email | none | 5h 30m |
| Sep 2522:58 UTC7 days ago | Issues with Codex | critical | 56m |