File upload errors in ChatGPT
Nov 3, 00:46 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
76 incidents
Affected
Not listed by the vendor.
Final update
We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
Timeline
- Monitoring · Nov 3, 02:51 UTC
We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
- Identified · Nov 3, 02:06 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- Investigating · Nov 3, 00:58 UTC
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
- Identified · Nov 3, 00:46 UTC
Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.
More from OpenAI
Full historyElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experienceslasted 1h 35mElevated errors for GPT Image 2 API image editslasted 4h 1m6.1 Sol Degraded Model Performancelasted 1h 18mElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositorieslasted 29mElevated error rates for Ads POST requestslasted 11mDegraded experience with ChatGPT app connections using CIMDlasted 50m