Incidentsby GlyphService Disruption Identified: CORE
May 8, 18:08 UTCMay 8, 22:02 UTC
Duration
3h 54m
Impact
Minor
Root cause
Not disclosed
Paperspace, 90 days
2 incidents
Affected
US (NY2)
Final update
Our Engineering team has resolved the incident with intermittent connectivity issues affecting a few Core VMs in the NY2 data center. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
Timeline
- Resolved · May 8, 22:02 UTC
Our Engineering team has resolved the incident with intermittent connectivity issues affecting a few Core VMs in the NY2 data center. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
- Monitoring · May 8, 19:55 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 8, 18:09 UTC
We are currently investigating this issue.
- Identified · May 8, 18:08 UTC
As of 14:30 UTC, our Engineering team is investigating reports of network connectivity issues impacting a small subset of customer VMs in NY2 region. Users may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.
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