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PlanetScale · Data and observabilityOct 7, 2025, 22:04 UTC 1 year ago

SSO Authentication Errors

MajorNot disclosedUpdated 47d ago
Oct 7, 22:04 UTCOct 7, 23:12 UTC
Duration
1h 8m
Impact
Major
Root cause
Not disclosed
PlanetScale, 90 days
6 incidents
Affected
Not listed by the vendor.
Status page

Final update

We've resolved the issue. SSO/SAML is working again.

Timeline

  1. Resolved · Oct 7, 23:12 UTC
    We've resolved the issue. SSO/SAML is working again.
  2. Investigating · Oct 7, 22:59 UTC
    We've identified a potential fix, testing, and the preparing to roll it out.
  3. Investigating · Oct 7, 22:31 UTC
    We are continuing to investigate. We've confirmed an issue with our SSO integration, but are still searching for a root cause.
  4. Investigating · Oct 7, 22:04 UTC
    PlanetScale is aware of issues logging in via SSO/SAML. We are currently investigating.

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