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Down now20This week248

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PlanetScale · Data and observabilityOct 20, 2025, 07:25 UTC 1 year ago

Elevated error rates with Dashboard and API due to AWS us-east-1 outage

MinorNot disclosedUpdated 13d ago
Oct 20, 07:25 UTCOct 20, 09:36 UTC
Duration
2h 11m
Impact
Minor
Root cause
Not disclosed
PlanetScale, 90 days
6 incidents
Affected
Not listed by the vendor.
Status page

Final update

PlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region.

Timeline

  1. Resolved · Oct 20, 20:48 UTC
    PlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region.
  2. Monitoring · Oct 20, 20:08 UTC
    PlanetScale is continuing to monitor the condition of AWS us-east-1. We have seen networking conditions and compute availability in us-east-1 continue to improve. Out of caution, database and branch creation continues to be disabled in AWS us-east-1.
  3. Monitoring · Oct 20, 18:56 UTC
    PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and we are seeing some degraded network performance between components inside of us-east-1 and inbound connectivity into the region.
  4. Monitoring · Oct 20, 17:39 UTC
    PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and connectivity may be disrupted into the AWS region.
  5. Monitoring · Oct 20, 17:06 UTC
    PlanetScale is seeing degraded network connectivity across AWS us-east-1 components reaching both MySQL and PostgreSQL databases. We are currently monitoring the situation and will continue to update the status page.
  6. Monitoring · Oct 20, 15:59 UTC
    Database creation in AWS us-east-1 is currently disabled.
  7. Resolved · Oct 20, 09:36 UTC
    Dashboard and API are back fully operational
  8. Identified · Oct 20, 07:36 UTC
    There is a [AWS us-east-1 outage](https://health.aws.amazon.com/health/status). Existing databases are unaffected - new databases cannot be created.
  9. Investigating · Oct 20, 07:27 UTC
    SSO is affected
  10. Investigating · Oct 20, 07:25 UTC
    We are investigating elevated error rates with Dashboard and API

More from PlanetScale

Full history
MajorOct 26, 21:53 UTC
Problems with Vitess connectivity and credential changeslasted 1h 38m
NoticeOct 20, 19:38 UTC
Gap in dashboard metrics for AWS us-east-1lasted 1h 8m
MajorOct 9, 22:53 UTC
AWS us-east-1 connectivity failureslasted 26m
MinorSep 28, 18:59 UTC
Branch creation delays in GCP europe-west-1lasted 2h 3m
MajorSep 5, 18:39 UTC
Connectivity issues with Vitess databases in GCPlasted 14m
MajorSep 2, 16:34 UTC
Dashboard and API 500 errors for postgres databaseslasted 10m