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PlanetScale · Data and observabilityJul 24, 2026, 14:41 UTC 3 months ago

Insights metrics underreporting

MajorNot disclosedUpdated 47d ago
Jul 24, 14:41 UTCJul 24, 17:42 UTC
Duration
3h
Impact
Major
Root cause
Not disclosed
PlanetScale, 90 days
6 incidents
Affected
Not listed by the vendor.
Status page

Final update

The incident has been resolved.

Timeline

  1. Resolved · Jul 24, 17:42 UTC
    The incident has been resolved.
  2. Monitoring · Jul 24, 17:04 UTC
    Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.
  3. Identified · Jul 24, 14:41 UTC
    Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.

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